On track
November 2008
Paul Gibson shows how KPIs in action improved the governance of a national organisation...
Lovers of cycle racing will know that our cyclists won eight of Team GB’s total haul of 19 gold medals in the Beijing Olympics. It was a team effort by the cyclists with great credit going to Dave Brailsford, the sport’s performance director.When asked how he did it, he answered: ‘We’ve focused on the idea of the aggregation of marginal gains.We analyse every single detail that could affect performance and get a single percentage improvement in each area. If you put them together, you get performance enhancement.’
Author: Paul Gibson
Paul Gibson is a senior manager in the charity services group at Mazars LLP, working full-time with voluntary sector clients.
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