Need to know
How do you know your charity’s services and benefits are making a difference? Richard Piper suggests more should be done to identify beneficiary need
Every charity is set up in response to a certain need. Usually, a few people spot a problem, decide to do something about it and form an organisation. This is often quite a personal decision, reflecting the views or beliefs of a handful of individuals about what is right and wrong and what should happen to make the world a better place. This is what makes our sector so diverse, innovative and inspiring.
Author: Richard Piper
Dr Richard Piper is head of strategy and impact at the National Council for Voluntary Organisations.
He previously co-managed the ChangeUp Performance Hub for NCVO, managed the national outcomes programme for Charities Evaluation Services, worked as an evaluator for The Tavistock Institute, and led on research and information for the Charities Advisory Trust.
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