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caritas-magazine/yielding-results-185.htmlTotal Quality Management (TQM) has come a long way since Armand Feigenbaum first articulated the concept of ‘total quality control’ in his seminal book Quality Control: Principles, Practice and Administration back in 1951. |
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Rodney Buse analyses the ingredients of good board decision-making...
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Richard Radcliffe and Francesca Quint debate who should benefit from intestacy... |
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Pesh Framjee defines and clarifies the reporting of outputs, outcomes and impacts...
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William Reid looks at the role of corporate bonds in charity portfolios... |
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Cathy Pharoah and Mark Pincher uncover income profile features of different causes and subsectors... |
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James Price and Patrick Tolhurst guide charities through the current health and safety compliance regime... |
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Keith Hickey offers some practical tips for weathering an adverse economy...
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Stephen Bubb charts a pilgrim's progress to the City of Better Relations...
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Simon Jones explains the contribution of Investors in People to the sector...
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Lindsay Boswell demonstrates how new fundraising standards can improve recruitment and retention...
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Attorney General Patricia Scotland talks about the law, the commissioning culture and Bob Marley... |
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