Especially for you
August 2009
Nick Carey on what the personalisation of public services means for the third sector
System reform is never an easy task; just ask an MP. However, there is no doubt that the current drive to personalisation is one of the most, if not the most, challenging and important reforms since public services’ inception. This agenda marks a shift from centralised service prescription to personal demand, including through individual budgets where users can not only select their services, but individually purchase them as well.
Author: Nick Carey
Nick Carey is policy officer at the Association of Chief Executives of Voluntary Organisations (ACEVO).
He has particular interests in governance and leadership skills within the third sector.
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