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Articles

CRM implementation

Investment in IT is a long-term commitment and CRM is no exception. David Membrey reviews the findings of a recent report


April 2011 		CRM implementation

To SRI or not to SRI?

That was the question facing experts around the table at Caritas’ first panel discussion. Maintaining public trust while maximising returns on charity investment is difficult, as participants found out


September 2010 Supplement 		To SRI or not to SRI?

Making number speak

David Membrey looks at the role of annual accounts when it comes to maintaining transparency and accountability.


July 2010 		Making number speak


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