Giles Insurance Brokers Ltd

Giles Insurance Brokers Ltd is a 40 year old company with a national network of 40 branches, over 900 staff and in excess of £350m written premium placed within the UK insurance market.

The Giles Charity and Healthcare Division specialises in working with the voluntary and healthcare sectors providing a range of tailored insurance solutions to suit the needs of our clients.  The division currently has over 8,000 clients within these sectors, ranging from small local community groups to major national charities, from domiciliary care providers through to large hospitals and clinics.

Our charities team is a dedicated and experienced team of insurance professionals, who fully understand the needs of the sector and its diversity.  We work closely with clients to ensure they you are provided with the very best insurance products to suit their requirements – at Giles we understand that each organisation is unique which is why we specifically tailor our insurance programmes to meet their needs, while always providing them with a first class service, regardless of the size of organisation.

Understanding the Sector

We understand that charities and non-profit organisations are facing many challenges in today’s competitive climate, including;

•    Ensuring that employees and volunteers are protected against the effects of stress, hazardous working environments and allegations of any wrongdoing
•    An increase in competition for funds and volunteers from supporting donors
•    Monitoring changes in legislation and directives and understanding the how these factors can impact the charity, their employees and volunteers
•    Being held more accountable by donors, trustees and other key stakeholder groups

We believe that these challenges need to be addressed head-on, which is why we work closely with clients to ensure that they are provided with the very best insurance solutions to suit their requirements, to assist in mitigating some of the potential risks that they face.

Our approach is to work in partnership with our clients – we like to take the time to get to know them and their organisation.  We believe that in working together, we can use the expertise within our charities team, and extensive knowledge of the charities insurance markets to provide you with the best possible advice and insurance solutions for their current and future needs.

• Experience - Giles has a team of highly experienced people ready to work with the charity sector to ensure that charities, not for profit and voluntary organisations optimise their risk and insurance arrangements. Experience means that we may have solved similar problems for others in the past, or that we have the knowledge to resolve new problems.

• Purchasing Strength – as an organisation Giles has significant “buying power” with insurers, exclusive facilities and delegated authority schemes. We appreciate that a part of any review is to ensure that an insurance programme represents value for money and the charity team work hard to ensure that costs are kept to a minimum.
   
•  Teamwork – we work together to ensure that an excellent service is delivered to clients, whether responding to their day to day queries, undertaking programme design, or providing risk management advice and claims handling and advice. Teamwork helps us to overcome issues that clients face and provide a comprehensive service to them, delivered by experienced personnel.
•  A close working relationship/partnership – Giles understands that good service is reliant on us having a comprehensive understanding of our clients organisation and their activities as well as a close working relationship with them to ensure effective communication. We maintain regular contact with our clients to ensure that their insurance programme remains effective and any changes in our clients needs are responded to